Concierge Agent
Visitor widget with approved answers, guided entry points, handoff, call request, and contact-first fallback.
/journey
Features customers can use today.
Visitor widget with approved answers, guided entry points, handoff, call request, and contact-first fallback.
Step-by-step setup from account creation through website review, preview, and install guidance.
Website review that helps Concierge understand public pages and prepare useful owner-approved knowledge.
Owner review cards, edit/approve flows, required knowledge checks, and readiness updates before launch.
Multi-site overview, readiness grouping, next best action, requests, insights, and setup entry points.
Readiness map, launch state, quick actions, analytics timeline, and continuation links for each site.
Clean conversation workspace with message-only chat, assignment, human agent name, priority, internal notes, join/reply controls, and resolution actions.
Saved test and live delivery attempts with destination-level sent and failed status.
Email, Slack, Telegram, SMS, Taskologic, and custom team destinations with owner-managed setup and tests.
Pages site creation, template starter, editor, preview, publish, public URLs, sharing details, and embedded Agent.
Public Pages with child pages, social links, media areas, sharing previews, and search-friendly page details.
Edit titles, navigation, sections, calls to action, media, logo, source website, and footer social links.
Help panel with contextual answers and shortcuts to the next useful action.
Account-level plan, payment, usage, and upgrade controls.
Owners can move between plans through account-level billing and guided checkout.
Business-owned domain setup is available through Site Settings with domain state and publishing controls.
Voice can be enabled per site, uses short spoken answers, and can move handoff-worthy moments into call, SMS, or team routing paths.
Teams can send Concierge alerts to a Telegram group, channel, or direct chat.
Clear visitor, session, request, and value signals help owners see what is working.
Terms, privacy, cookies, AI disclosure, acceptable use, and report abuse pages.
Public movement pages that show Concierge adoption as more sites launch.
Public Journey feedback form so customers can tell us what matters next.
Helpful improvements moving closer to release.
Managed WhatsApp follow-up for opted-in team numbers after business approval and message setup are complete.
More tailored starter copy, stronger calls to action, and better industry-specific page suggestions.
Add, remove, duplicate, and reorder Pages sections with a safer editing flow.
Plain-English takeaways that make visitor activity easier to understand and act on.
A simpler way to manage logos, photos, and visual assets without relying on external image URLs.
A calmer final pass for routing, preview, billing, Pages, and Agent readiness before sharing publicly.
Clearer availability settings so visitors know what kind of response to expect.
More guidance for page titles, descriptions, sharing previews, and search readiness.
Ideas and integrations we are shaping for later.
Make visitor and team replies feel more immediate when a person joins the conversation.
Make spoken conversations feel faster, smoother, and closer to a live back-and-forth.
Use the right level of intelligence for each visitor moment while keeping answers fast and reliable.
Make common questions and guided next steps feel quicker for returning patterns.
More review checks so Concierge answers clearly, avoids guessing, and routes to a person when needed.
Uploads, reusable brand media, image guidance, and safer media workflows for non-technical owners.
Native Pages contact blocks connected to routing destinations instead of CTA-only conversion paths.
More guidance to help published Pages appear cleanly in search and sharing previews.
Let visitors schedule the next step from Concierge or Pages.
Automated follow-up, commerce actions, service workflows, and deeper tool integrations.
Your feedback helps shape Concierge. Keep it practical: feature ideas, bugs, and customer moments.