/journey

See what Concierge has live, what is close, and what comes next.

Live Now

Features customers can use today.

Concierge Agent

Visitor widget with approved answers, guided entry points, handoff, call request, and contact-first fallback.

Live

Agent onboarding

Step-by-step setup from account creation through website review, preview, and install guidance.

Live

Site Brain crawl

Website review that helps Concierge understand public pages and prepare useful owner-approved knowledge.

Live

Site Brain review

Owner review cards, edit/approve flows, required knowledge checks, and readiness updates before launch.

Live

Owner dashboard

Multi-site overview, readiness grouping, next best action, requests, insights, and setup entry points.

Live

Site Control overview

Readiness map, launch state, quick actions, analytics timeline, and continuation links for each site.

Live

Messages Inbox

Clean conversation workspace with message-only chat, assignment, human agent name, priority, internal notes, join/reply controls, and resolution actions.

Live

Delivery History

Saved test and live delivery attempts with destination-level sent and failed status.

Live

Routing destinations

Email, Slack, Telegram, SMS, Taskologic, and custom team destinations with owner-managed setup and tests.

Live

Concierge Pages

Pages site creation, template starter, editor, preview, publish, public URLs, sharing details, and embedded Agent.

Live

Published Pages

Public Pages with child pages, social links, media areas, sharing previews, and search-friendly page details.

Live

Pages editor

Edit titles, navigation, sections, calls to action, media, logo, source website, and footer social links.

Live

Built-in Help

Help panel with contextual answers and shortcuts to the next useful action.

Live

Billing

Account-level plan, payment, usage, and upgrade controls.

Live

Plan Upgrades

Owners can move between plans through account-level billing and guided checkout.

Live

Custom Domains

Business-owned domain setup is available through Site Settings with domain state and publishing controls.

Live

Voice Concierge

Voice can be enabled per site, uses short spoken answers, and can move handoff-worthy moments into call, SMS, or team routing paths.

Live

Telegram routing

Teams can send Concierge alerts to a Telegram group, channel, or direct chat.

Live

Concierge Insights

Clear visitor, session, request, and value signals help owners see what is working.

Live

Legal and safety pages

Terms, privacy, cookies, AI disclosure, acceptable use, and report abuse pages.

Live

First 1,000 Movement

Public movement pages that show Concierge adoption as more sites launch.

Live

Journey feedback

Public Journey feedback form so customers can tell us what matters next.

Live

Almost Done

Helpful improvements moving closer to release.

Managed WhatsApp alerts

Managed WhatsApp follow-up for opted-in team numbers after business approval and message setup are complete.

Almost

Pages copy polish

More tailored starter copy, stronger calls to action, and better industry-specific page suggestions.

Almost

Flexible page sections

Add, remove, duplicate, and reorder Pages sections with a safer editing flow.

Almost

Richer insights

Plain-English takeaways that make visitor activity easier to understand and act on.

Almost

Brand media workflow

A simpler way to manage logos, photos, and visual assets without relying on external image URLs.

Almost

Guided launch checklist

A calmer final pass for routing, preview, billing, Pages, and Agent readiness before sharing publicly.

Almost

Specialist availability

Clearer availability settings so visitors know what kind of response to expect.

Almost

Pages SEO polish

More guidance for page titles, descriptions, sharing previews, and search readiness.

Almost

In The Pipeline

Ideas and integrations we are shaping for later.

Faster live handoff

Make visitor and team replies feel more immediate when a person joins the conversation.

Pipeline

More natural voice

Make spoken conversations feel faster, smoother, and closer to a live back-and-forth.

Pipeline

Smarter answer selection

Use the right level of intelligence for each visitor moment while keeping answers fast and reliable.

Pipeline

Faster repeated answers

Make common questions and guided next steps feel quicker for returning patterns.

Pipeline

Safer answers

More review checks so Concierge answers clearly, avoids guessing, and routes to a person when needed.

Pipeline

Pages asset library

Uploads, reusable brand media, image guidance, and safer media workflows for non-technical owners.

Pipeline

Managed forms

Native Pages contact blocks connected to routing destinations instead of CTA-only conversion paths.

Pipeline

Pages search polish

More guidance to help published Pages appear cleanly in search and sharing previews.

Pipeline

Appointment booking

Let visitors schedule the next step from Concierge or Pages.

Pipeline

Smart actions

Automated follow-up, commerce actions, service workflows, and deeper tool integrations.

Pipeline

Tell us what you want next

Your feedback helps shape Concierge. Keep it practical: feature ideas, bugs, and customer moments.

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